Privacy policy

This section explains how plaay-store.myshopify.com ("we" or "our website") collects, uses, and shares your Personal Information when you browse or place an order on our website. By visiting our website, you agree to our Terms & Conditions and Policies, and you understand that these may be changed occasionally; hence, you are advised to visit this section from time to time to get the updated policies. 

Should you require further information or assistance after looking through this page, please reach out to us through email at hello@shoppplaay.com. 

Data Collection

Below are the data that we need to collect from you when you visit and interact with our website:

1. Your device information

We automatically collect the data from your device when you visit our website such as your web browser's version, IP address, time zone, cookies, search terms, and the sites and products you view in order to load the website accurately.

2. Order information

In order for us to provide you with an excellent service when you place an order, we will need you to provide us with information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 

3. Customer support information 

When you reach out to us for customer support, we strive to provide you with a prompt resolution and excellent service. In order to achieve this, we will need you to give us important information including your name, billing address, shipping address, payment information (if necessary, this includes the last 4 digits of the credit card number used for payment), email address, and phone number. This information will also be shared with our processor Shopify.

Disclosures 

Our website is not intended for individuals under the age of 18, and we do not collect any information from children. For any data deletion requests, you may contact our customer support team and we will do our necessary actions at once. 

Our online store is powered by Shopify, our service provider which we share your personal information with. You may look through this link as to how Shopify uses your personal information: https://www.shopify.com/legal/privacy.

We may also share your personal information in compliance with applicable laws and regulations and other legal matters. 

Using Personal Information

We use personal information to process and fulfill your order, as well as to provide you with an excellent service. You may also ask us to use your personal information to keep you up to date on our new products, services, and promotions. 

Data Retention

We will keep your personal information for our reference. However, if you would like to request for any data deletion, please reach out to our customer support team at the mentioned contact above. 

Last updated: January 13, 2023